IT Field Services for MSPs and Integrators
MSPs and integrators often win clients with locations outside their own service area. FlexusNet gives you nationwide IT install coverage through a 300+ U.S. contractor collaboration, so you can send on-site work in other states through one request and keep your client relationship intact.
Request ServiceWork we can take on
Common requests include POS installs, network cabling, laptop and desktop deployments, access point installs, equipment swaps, rack and closet cleanup, and site checks that follow your checklist. You define the scope and standard; FlexusNet matches each site to a contractor by location and scope.
You stay the owner of the client relationship and the technical design. We coordinate the field labor and report back to you so you can update your client.
How we work with your team
Send the site list, scope, access details and any portal or ticket references. FlexusNet confirms the scope with you, matches the job, keeps you updated, and confirms close-out with the notes or photos you need for your own ticket.
Scoping and close-out
FlexusNet owns scoping and close-out with you. Before a contractor is matched, we confirm the site list, the field service scope, access details, site contacts and what "done" looks like for each location. That written scope travels with the job, so the contractor on site and your team are working from the same page.
When the work is finished, we confirm close-out with you: what was completed, any open items, and the notes or photos you asked for. You deal with one FlexusNet contact from request to close-out, rather than coordinating separate contractors in each state.
Getting started
To start, send us the site addresses, the field service work needed at each site, your preferred timing, site access rules and any checklist, drawings or standard the work should follow. If you are not sure how to describe the scope, send what you have and we will work through it with you before anything is scheduled. Use the request form, call 470.685.5777 or email service@flexusnet.com, and FlexusNet will follow up to confirm the details.
What FlexusNet does not do
FlexusNet does not supply equipment, design infrastructure or provide product warranties. You or your vendor provide the hardware and the design or standard to follow; we match the install labor and manage the job through close-out. If your project needs design or engineering work, that stays with your own team or provider.
Questions? Read the FAQ or learn about FlexusNet. You can also call 470.685.5777 or email service@flexusnet.com.